Privacy Policy - VitalSpark by Ferdie

VitalSpark Privacy Policy

Last Updated: February 2026

VitalSpark by Ferdie (“VitalSpark,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website, use our mobile application, or engage with our services.

By accessing or using VitalSpark, you agree to the terms outlined in this Privacy Policy.

1. Information We Collect

We collect information to provide, improve, and protect our services.

A. Information You Provide Directly

When you use VitalSpark, we may collect:

Full name
Email address
Account login credentials
Billing information (processed securely via third-party payment providers)
Fitness goals and preferences
Workout activity data
Meal planning selections
Customer support messages

To personalize your experience, we may collect:

Fitness goals (strength, fat loss, mobility, etc.)
Workout progress
Habit tracking information
Nutrition preferences
Activity consistency

VitalSpark does not collect medical records or diagnose medical conditions.

C. Automatically Collected Information

When you visit our website or use the app, we may automatically collect:

IP address
Device type
Browser type
Pages visited
Time spent on pages
Referral source
Cookies and analytics data

2. How We Use Your Information

We use your information to:

Create and manage your account
Deliver adaptive workout programs
Provide meal planning recommendations
Process payments and subscriptions
Improve platform functionality
Communicate updates and support responses
Send marketing emails (if you opt in)
Monitor security and prevent fraud

We do not sell your personal data.

3. Payment Processing

Payments are processed through secure third-party providers (such as Stripe or similar services). VitalSpark does not store full credit card numbers on our servers.

Payment providers have their own privacy policies governing how they handle your data.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve user experience
Analyze traffic and performance
Remember preferences
Optimize marketing campaigns

You may disable cookies in your browser settings, though this may affect certain features.

5. Email Communications

If you subscribe to our newsletter or create an account, we may send:

Platform updates
Educational content
Feature announcements
Promotional offers

You may unsubscribe at any time by clicking the “unsubscribe” link in emails.

We may share limited information with:

Payment processors
Hosting providers
Email marketing platforms
Analytics providers
Legal authorities if required by law

We do not sell, rent, or trade personal data.

7. Data Security

We implement reasonable security measures to protect your information, including:

Secure hosting
Encrypted data transmission (HTTPS)
Limited internal access
Secure payment gateways

However, no online system is 100% secure. You use the platform at your own discretion.

8. Data Retention

We retain your information for as long as:

Your account remains active
Necessary to fulfill legal or financial obligations
Required for legitimate business purposes

You may request account deletion at any time.

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Request correction
Request deletion
Object to processing
Withdraw consent
Request a copy of your data

To exercise these rights, contact us at:
support@vitalsparkbyferdie.com

10. Children’s Privacy

VitalSpark is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

If you believe a minor has provided information, please contact us immediately.

11. International Users

If you access VitalSpark from outside the country in which our servers are located, your information may be transferred and processed internationally.

By using the service, you consent to such transfers.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices.

Please review their privacy policies before providing information.

13. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a revised “Last Updated” date.

Continued use of the platform after changes means you accept the updated policy.

14. Contact Us

If you have questions about this Privacy Policy, please contact:

VitalSpark by Ferdie
Email: support@vitalsparkbyferdie.com
Website: vitalsparkbyferdie.com
App: app.vitalsparkbyferdie.com

Last updated: February 2026

VitalSpark is committed to protecting your personal information and respecting your privacy. If you are located in the European Economic Area (EEA), the United Kingdom, or the State of California, you are entitled to additional rights under the GDPR (General Data Protection Regulation) and CCPA (California Consumer Privacy Act). This section explains those rights and how you can exercise them.

If you are located in the EEA or UK, you have the following rights regarding your personal data:

Right to Access

You may request a copy of the personal data we hold about you.

Right to Rectification

You may request corrections to inaccurate or incomplete information.

Right to Erasure (“Right to Be Forgotten”)

You may request that we delete your personal data, subject to legal or operational limitations.

Right to Restrict Processing

You may request that we limit how your data is used.

Right to Data Portability

You may request a copy of your data in a structured, machine‑readable format.

Right to Object

You may object to certain types of processing, including direct marketing.

If we rely on consent to process your data, you may withdraw it at any time.

We process your personal data under one or more of the following legal bases:

Consent
Performance of a contract (e.g., delivering purchased digital products)
Legitimate interests (e.g., improving our website)
Compliance with legal obligations

3. Your Rights Under CCPA (California Residents)

If you are a California resident, you have the following rights:

Right to Know

You may request details about the personal information we collect, use, and share.

Right to Delete

You may request that we delete your personal information, subject to certain exceptions.

VitalSpark does not sell personal information. If this ever changes, you will be notified and given the option to opt out.

Right to Non‑Discrimination

We will never deny services, charge different prices, or provide different levels of service because you exercised your privacy rights.

Depending on your interactions with VitalSpark, we may collect:

Contact information (name, email)
Payment confirmation details (processed securely by third‑party providers)
Device and usage data (analytics, cookies, IP address)
Voluntary information you provide (form submissions, inquiries)

We do not collect sensitive personal information unless you voluntarily provide it.

5. How to Exercise Your Rights

You may submit a privacy request at any time by contacting:

support@vitalsparkbyferdie.com

Please include:

Your full name
The email address associated with your request
The specific rights you wish to exercise

We will respond within:

30 days for GDPR requests
45 days for CCPA requests (with one possible extension)

6. Verification of Requests

To protect your privacy, we may need to verify your identity before fulfilling your request. This may include confirming your email address or asking for additional information.

7. Authorized Agents (CCPA)

California residents may designate an authorized agent to submit requests on their behalf. We may require proof of authorization.

8. International Data Transfers

If you access VitalSpark from outside the United States, your data may be transferred and processed in the U.S. We use reasonable safeguards to protect your information in accordance with GDPR requirements.

9. Updates to This Section

We may update this GDPR/CCPA section as privacy laws evolve. Continued use of our website indicates acceptance of any updates.

VitalSpark by Ferdie provides general fitness, wellness, and nutrition information for educational purposes only. This content is not medical advice, diagnosis, or treatment. Always consult a qualified healthcare professional before beginning any exercise, nutrition, or wellness program. Your use of this website and its materials is voluntary and at your own risk. VitalSpark is not responsible for injuries, health conditions, or outcomes resulting from the use or misuse of any information provided.